FAQ & Support
So here’s the deal: These tiles ship direct from Swisstrax, not from our facility. Swisstrax is based out of California but they have a few warehouses across the country. You’re looking at one to two weeks for your tiles to ship and arrive at your location. But if you order a lot (500+) it may take a little while longer, so just be patient. With that said, shipping is free to the Continental US for all tiles and edges, and we sell these at 15% off of MSRP. This is pretty much the only discounted product we do. The $6.80 per pack is 15% off MSRP and free shipping. I eat the substantial shipping cost.
Please note: Swisstrax is only available in the US. They do not ship these internationally.
If you decide to return your unused Swisstrax tiles 30 days past receipt, you will incur a 25% restocking fee with them. If you return within 30 days, you will not have to pay a restocking fee.
These are the pieces you need if you are building a display. For a normal garage, these won’t serve any purpose.
Specifications
- (L )2.50” x (W) 2.50” x (H) 0.75”
| Tile Color | Arctic White, Chocolate Brown, Jet Black, Mocha Java, Pearl Grey, Pearl Silver, Racing Red, Royal Blue, Slate Grey, Tropical Orange, Citrus Yellow, Walnut Brown |
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Fast Shipping and Professional Packaging
Because of our long-standing relationship with UPS FedEx DHL and other top international carriers, we are able to provide various shipping options. Our warehouse personnel will pack all goods to our exacting specifications. Prior to shipping, your goods will be thoroughly examined and safely secured. We deliver to thousands of clients every day from all over the world. This shows our commitment to becoming the biggest online retailer in the world. There are distribution centers as well as warehouses across Europe as well as the USA.
Orders that include more than 1 item are given processing time according to each item.
Prior to shipment, we check the item thoroughly before sending the items. The majority of orders are shipped within 48-hours. Delivery time ranges between 3-7 days.
Returns
The stock is constantly changing and not fully managed by us due to the involvement of several parties including the factory and our warehouse. This means that the actual stock could change at any time. It's possible that your order may run out of stocks after you place the order.
Our policy is valid for a period of 30 days. However, if the 30 days have elapsed after you bought your item, we will not be able to give you a refund or exchange.
Your item must be in its original packaging and not be used. The item must be in its original packaging.
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